Jaguar Secures #1 Position for Customer Satisfaction from JD Power for Second Year Running
Jaguar, a premier automobile maker, has won #1 position for Customer Satisfaction with Dealer Service from J D Power and Associates. This is the second consecutive year that this company has been awarded this position by J D Power. For more information please go through: http://www.elmhurstjaguar.com/campaign/jd-promotion.jsp Labels: #1 Position, jaguar Customer Satisfaction, JD Power Award
This award is given based on the responses 87,302 owners and lessees gave between January and April 2008. These responses were gathered from owners of 2005-07 model years of this vehicle.
Among the parameters on which these respondents chose their favorite vehicle were service litigation, service advisor, in-dealership experience, service delivery, service quality and user friendly service. This study, called the Customer Service Index (CSI) Study, is considered a yardstick for customer satisfaction automobile brands give their consumers.
Jaguar feels this is a vindication of their high level of product quality and service, team work and commitment to customers.
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